Corporate Testimonials

Medway Travel has been our sole UK TMC since early 2008, and has impressed my colleagues and me with their consistently high quality of service, their willingness to adjust to my company's requirements and their initiative in seeking best value solutions. They have also contributed much to the development of control procedures which they implement with firmness and diplomacy.

The extraordinary service occurs in our day to day travel arrangements, but is also consistently provided in times of emergency. From the 2010 Ash Cloud issues, to the recent weather related cancellations rampant throughout Europe. 

I have no hesitation in recommending Medway Travel for their high quality of professional, friendly service and their overall attitude to maintaining a constructive client partnership.

Thanks for your wishes Nathalie.

Thanks a million for all the support all through the year. Thanks for being so patient with my and indeed my team's) umpteen changes, questions. Look forward to your continued support.

A very Merry Christmas and a great new year to you and to entire Medway team.

The people I have dealt with have always been extremely helpful and cheerful and very knowledgeable. Always ready to assist.

A special mention must be made of the excellent service  we receive from Katherine Gambell whose patience with our requests is admirable!

I have always had superb service and have particularly appreciated the pro-active approach, searching out deals that will be useful to us. All arrangements have always worked beautifully.

Excellent. Your Rob saved us a ton of money and did a great job with his BA booking for Anna who is going to China next week. The Project Manager was very impressed.

Hi Samantha

As discussed just wanted to say how helpful the Out of Hours lady was this morning when I had to change Paul Rees's return travel. 

It was just like speaking you all at Medway Travel Maidstone, which is always excellent, regardless of the panics that I throw at you,  therefore big thank you to your Out of Hours Team just like you at the Maidstone Office, it is working very well indeed.

Hi Rob.  The team at Medway is always friendly, helpful and efficient which makes organising our corporate travel arrangements a breeze. Thanks.

"I found the Medway travel staff highly dedicated and very professional. Our contact (Nathalie) never minded going the extra mile, always with a smile and a joke, regardless of the demands we had, or the difficult situation to deal with (strikes, visa applications...). I would definitely recommend Medway travel, as it combines a very dynamic approach and very high quality of customer service".

Medway Travel provide an excellent service to our company, always responding in a timely manner to our telephone or email enquiries and providing alternative quotes where applicable to ensure we receive the most economical price available. All the staff are courteous and although we haven’t had to use the Out of Hours service, it is nice to know it is there!

"As a user of both your business and leisure travel departments, I have found everyone I have dealt with very friendly and extremely helpful and efficient.  This is particularly so when our business travel enquiries are sometimes vague." 

As always, all your staff are friendly and helpful, and we are satisfied with your services

"Medway Travel simplified things - and this saved a lot of money per passenger! They keep a very watchful eye over you. Well done Medway Travel, and thank you."

“It is always a pleasure to deal with Medway Travel, all members of the team are both courteous and helpful.”

Your service is still 'eleven out of ten', and we have no intention of changing to one of your competitors (although we are invited to do so quite regularly!).