Clients' Testimonials & Experiences

This is just a short note to express our grateful thanks for organising the business trip to visit our BNI colleagues in Eire. The flights and accommodation which were booked were more than satisfactory.

Although the visit lasted but a few days, the information and assistance you gave us proved to be very beneficial which contribued to the success of a very enjoyable trip.

Hi Stephen,
 
I just wanted to say thank you for all your help in organising the Burns supper on Friday. Everything went exceptionally well and the venue and food were absolutely fantastic.  You were an enormous help and made organising everything so much easier. 
 
Once again a huge thank you.

"Dear David, We are grateful for everything that you at Medway Travel does for us and value your support and advice more each year as we get more and more used to working with you. It was a great pleasure to see you and Lorraine again and to meet Stephen for the first time. I shall look forward to hearing his spectacular ideas for our staff group trip for next Christmas."

In November 2004, the Greek island of Crete was host to one of our regular clients, the British Chess Federation.

On this occasion, we arranged flights for 42 guests, both players and their families, to travel to the island. By obtaining the best group fares, and enlisting the dedicated service provided by Olympic Airways, we were pleased to have contributed once again to the success of this tour. The group returned to the UK, everything having gone well, including the chess!

Their tour leader, Peter Turner, was kind enough even to take a few minutes to advise us of his appreciation at the time of their departure from Heathrow. He has since said he is delighted to fully endorse this article, and added "many thanks to Medway Travel for an excellent and reliable service" .

Bredon Hill Middle School, Worcestershire, approached us for help in arranging their Year 8 School trip to Spain. They had already booked their flights, but needed assistance in reserving accommodation and coordinating activities and sightseeing.  

Together with our ground agent in Spain, we were able to put together an itinerary, which seemed exactly to match the School's requirements – even down to arranging for the local guide to speak Spanish with the children!  

Sue contacted the Head Teacher on their return, to see how the trip went, and this is what he had to say.
 
“ Excellent trip. Organisation and timing of the people you employed was superb and very helpful. The guides were very entertaining and the children really liked Alfronso. Thanks again and well done!”
 
This trip was clearly a great success, and we are very pleased to hear that the School is keen to discuss a similar venture for next year.

STAFF SOCIAL OUTINGS

The brief was to find a 5* hotel, and co-ordinate arrangements for a group of 75 of the company's staff to travel to Lisbon, for an incentive weekend.

Our Solution was to choose the Pestana Palace Hotel, a 5* deluxe property in the centre of the City, and with the assistance from our local DMC (Destination Management Company), arrange a Gala dinner with a visit to a Fado restaurant. This was all co-ordinated with flights from the UK, and ground transportation in Lisbon.

We were delighted to receive the following email from the executive resonsible

Stephen, thanks for your help with all the arrangments for our weekend at the Pestana Palace in Lisbon. Thank you Medway for recommending this lovely hotel as it was a great success with everybody.
The Portugese people were so very helpful and altogether the weekend ran very smoothly, with almost near perfect weather as well.
With very best wishes.
Ronnie - Bel UK, Leisure Group, Lisbon, Portugal, April 2005

Edinburgh was the chosen venue for the annual conference of the UK offices of a globally recognised Accountancy firm.

For this event, Medway Travel Management was selected, to support the specialist conference organiser, by negotiating and managing the travel arrangements for the delegates.

Flight reservations began at the beginning of June, with Medway Travel anticipating a total of approximately 400 travellers. By researching and offering competitive fares, and by meeting the challenge of last minute changes of plan by those delegates originally due to go by rail, but whose journeys would have been seriously disrupted by last minute engineering work, we finally secured seats for 625 air passengers. We had to use a mixture of individual reservations for delegates from the London area, and group bookings for their colleagues based in the Channel Islands. We also kept running manifests of who was on which flights and limit the numbers of both delegates and Directors on each flight to a strictly determined maximum, for insurance reasons, keeping both the organiser and the client informed with detailed status reports on a regular basis.

We feel proud to have been a part of this successful event, and look forward to providing our services for their future conferences.

Thank you so very much for helping to arrange the Institute of Public Relations Conference in Canterbury for us. We could not have done this without your help. Your ideas for the Gala Dinner miraculously transformed the stark 70's interior into a Kent Countryside setting. Everything went according to plan and it was a great success - some of the individuals even went as far as to say that it was the best conference the IPR have held.

Once again thank you.