Optimise Your Travel01622 608260
All clients are unique; we listen carefully to hear what your requirements are and learn about your business so that we can provide a tailored account management solution that best suits your specific needs.
You will be given an account manager and an experienced team of travel specialists – available day or night and providing a guaranteed response within the hour. Each individual assigned to your account will therefore get to know you and your staff, and quickly become a partner you and your colleagues can rely on. You’ll have direct dial phone number and email address so contact can always be made when required.
Proactive account management through close contact and regular meetings means we build healthy long term relationships with our clients. We will work with you to identify cost saving opportunities such as negotiating specific rates with suppliers based on volume of bookings. Keeping in tune with your changing needs is our highest priority so that we always provide the best rates and service. You also have access to over 250+ standard reports as well as the ability to have bespoke reports designed to meet your specific needs.
The main benefit of working with a TMC is that we are able to give you full reports on your travel arrangements, including all the processes from pre-trip authorisation through research of best solutions, quotation comparisons, fulfilment, accounting, MIS and more. This allows us to suggest opportunities for improvements in efficiency, effectiveness and saving cost.
Excellent. Your Rob saved us a ton of money and did a great job with his BA booking for Anna who is going to China next week. The Project Manager was very impressed.
I would like to say a huge thank you to you all, your persistence and good humour got me through last week, plus the final flight arranged got Patrick from Bodrum in Turkey to Valencia in time for him to attend the Grand Prix!
Medway Travel simplified things – and this saved a lot of money per passenger! They keep a very watchful eye over you. Well done Medway Travel, and thank you.